Frequently Asked Questions About AAOS
How do I create an AAOS account?
- Check the upper right-hand corner on the AAOS Home page.
- Click "Create Account."
- Enter the email address that will be associated with your account.
- Complete the required information and submit.
How do I log into my AAOS account?
- Check the upper right-hand corner on the AAOS Home page.
- Click "Login."
- Sign into your account with your Username (User ID or email address) and password.
How can I retrieve my account password?
- Click "Login" at the top of the page.
- Click "Forgot my Password."
- Enter the email address associated with your AAOS account to receive password reset instructions via email.
How do I make changes to my Username or Password?
- Login to your AAOS account.
- Click the icon of the person at the top of the page to open your personal account menu.
- From the dropdown options, click "My Settings."
- At the bottom of the page, you will find options to change your password, username, and AutoPay settings.
How do I retrieve my account Username?
- Click the Login link at the top of the page.
- Click "Forgot my Username."
- Select the option to "Find my account by email address."
- Enter one or more email addresses that you believe might be associated with your AAOS account.
- Submit to receive login instructions via email.
How do I find my AAOS ID number?
- Login to your AAOS account.
- Click the icon of the person at the top of the page to open your personal account menu.
- From the dropdown options, click "Account Dashboard."
- At the top-right corner of the page, you will see your AAOS user ID.
How do I print a receipt or access my purchase history?
- Login to your AAOS account.
- Click the icon of the person at the top of the page to open your personal account menu.
- From the dropdown options, click "Account Dashboard."
- Click the tab at the top of the page that reads, "My Invoices and Receipts."
- At the bottom of the page, find the "Search / View My Invoices" section.
- Use the available fields to search for an invoice name or number, or filter by date range or invoice category.
How can I pay for a purchased item or membership dues?
- Login to your AAOS account.
- Click the icon of the person at the top of the page to open your personal account menu.
- From the dropdown options, click "Account Dashboard."
- Click the tab at the top of the page that reads, "My Invoices and Receipts."
- Open invoices appear at the top of the page, along with a button to pay now.
- If you don't see the invoice you are looking for, find the "Search / View My Invoices" section at the bottom of the page.
- Use the available fields to search for an invoice name or number, or filter by date range or invoice category.
- Complete the payment information and click "Pay Now."
How can I delete or add a credit or debit card from my account?
- Login to your AAOS account.
- Click the icon of the person at the top of the page to open your personal account menu.
- From the dropdown options, click "My Settings."
- At the bottom of the page, you will find options to change your password, username, and AutoPay (credit card) settings.